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Privacy Policy

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IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE RELEVANT DATA. HOWEVER, FURTHER PROCESSING MAY BE RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSES OF SUCH ADVERTISING AT ANY TIME. YOU CAN EXERCISE THIS OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE RELEVANT DATA FOR DIRECT MARKETING PURPOSES.

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data refers to any data that can personally identify you.
1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Shop Name. The controller for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the padlock symbol in your browser's address bar.

DATA COLLECTION WHEN VISITING OUR WEBSITE
When you visit our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called "server log files"). When you access our website, we collect the following data, which are technically necessary for us to display the website:
Our visited website
Date and time of access
Amount of data sent in bytes
Source/reference from which you accessed the page
Used browser
Operating system used
IP address used (if applicable: in anonymized form)
Processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. There is no further disclosure or other use of the data. However, we reserve the right to retrospectively check the server log files if there are concrete indications of illegal use.

COOKIES
To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process specific user information to an individual extent, such as browser and location data and IP address values. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
Partly, cookies are used to simplify the order process by storing settings (e.g., remembering the content of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies implemented by us, processing is carried out in accordance with Art. 6 Para. 1 lit. b GDPR either for the execution of the contract or based on Art. 6 Para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

Under certain circumstances, we work with advertising partners who help us make our website more interesting for you. For this purpose, cookies from partner companies may also be stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the extent of the data collected in the following paragraphs.

Please note that you can set your browser to inform you about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the respective browsers at the following links:

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that if you do not accept cookies, the functionality of our website may be limited.

CONTACT
As part of contacting us (e.g., via contact form or email), personal data is collected. The data collected when using a contact form is apparent from the respective contact form. This data is used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 Para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, an additional legal basis for processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted after final processing of your inquiry, provided that it can be inferred from the circumstances that the matter in question has been conclusively clarified and there are no legal retention obligations to the contrary.

DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING
Pursuant to Art. 6 Para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. The data collected is apparent from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the address of the responsible party mentioned above. We store and use the data provided by you for contract processing. After complete execution of the contract or deletion of your customer account, your data will be blocked with respect to tax and commercial retention periods and deleted after these periods, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.

USE OF YOUR DATA FOR DIRECT ADVERTISING
6.1 Registration for our email newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing additional optional data is voluntary and is used to address you personally. We use the double opt-in procedure for sending the newsletter. This means that we will only send you an email newsletter if you have expressly confirmed that you consent to receive newsletters. We will then send you a confirmation email asking you to click on a corresponding link to confirm that you wish to receive newsletters in the future.

By activating the confirmation link, you give us your consent to use your personal data pursuant to Art. 6 Para. 1 lit. a GDPR. When registering for the newsletter, we store your IP address registered by the Internet service provider (ISP) as well as the date and time of registration to prevent any misuse of your email address at a later time. The data collected by us when registering for the newsletter will be used exclusively for promotional purposes via the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the responsible party mentioned above. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.

6.2 Sending the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services, such as those already purchased, from our range by email. For this purpose, we do not need separate consent from you. Data processing is carried out in this respect solely based on our legitimate interest in personalized direct advertising pursuant to Art. 6 Para. 1 lit. f GDPR. If you initially objected to the use of your email address for this purpose, no email will be sent from our side. You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by notifying the responsible party mentioned at the beginning. For this, you will only incur transmission costs according to the basic tariffs. After receiving your objection, the use of your email address for advertising purposes will be immediately stopped.

DATA PROCESSING FOR ORDER PROCESSING
7.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of the payment processing, if this is necessary for the payment processing. If payment service providers are used, we explicitly inform you about this below. The legal basis for the transfer of data is Art. 6 Para. 1 lit. b GDPR.
7.2 Use of payment service providers (payment service providers)

Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal, or - if offered - "purchase on account" or "installment payment" via PayPal, we pass your payment data on to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only insofar as this is necessary for the payment processing.
PayPal reserves the right to conduct a credit check for payment methods such as credit card via PayPal, direct debit via PayPal, or - if offered - "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies based on Art. 6 Para. 1 lit. f GDPR on the basis of PayPal's legitimate interest in determining your ability to pay. PayPal uses the result of the credit assessment with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, among other things, address data. For further data protection information, including the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual processing of payments.

IMMEDIATE
If you select the "IMMEDIATE" payment method, payment processing will be carried out by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "IMMEDIATE"), to whom we will pass on your information provided during the ordering process, together with the information about your order, in accordance with Art. 6 Para. 1 lit. b GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will only be passed on for the purpose of payment processing to the payment service provider IMMEDIATE and only insofar as it is necessary for this purpose. You can find further information about the privacy policy of IMMEDIATE at the following Internet address: https://www.klarna.com/sofort/datenschutz
CONTACT FOR REMINDER TO SUBMIT A REVIEW
Own review reminder (no dispatch by a customer review system)
We use your email address for a one-time reminder to submit a review of your order for the review system we use, provided you have given us your express consent to do so during or after your order in accordance with Art. 6 Para. 1 lit. a GDPR.
You can revoke your consent at any time by sending a message to the party responsible for data processing.

USE OF SOCIAL MEDIA: SOCIAL PLUGINS
9.1 Facebook plugins with Shariff solution
Special additional customs clearance costs and/or import duties are not included in the price and are borne by the customer.

Our website uses so-called social plugins ("plugins") from the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").

To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins, but are only integrated into the page using an HTML link. This type of integration ensures that when you access a page of our website that contains such buttons, no connection is established with the Facebook servers. If you click on the button, a new browser window opens and calls up the Facebook page, where you can interact with the plugins there (possibly after entering your login data).

Facebook Inc., based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the level of data protection applicable in the EU.

For the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights and settings options for protecting your privacy, please refer to Facebook's privacy policy: https://www.facebook.com/policy.php

9.2 Google+ plugins as Shariff solution

Our website uses so-called social plugins ("plugins") from the social network Google+, which is operated by Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").

To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins, but are only integrated into the page using an HTML link. This type of integration ensures that when you access a page of our website that contains such buttons, no connection is established with the servers of Google+. If you click on the button, a new browser window opens and calls up the Google+ page, where you can interact with the plugins there (possibly after entering your login data).
Google LLC, based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the level of data protection applicable in the EU.

For the purpose and scope of data collection and the further processing and use of data by Google, as well as your rights and settings options for protecting your privacy, please refer to Google's privacy policy: https://www.google.com/intl/de/policies/privacy/

9.3 Instagram plugin as a Shariff solution

Our website uses so-called social plugins ("plugins") from the online service Instagram, which is operated by Instagram LLC., 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").

To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins, but are only integrated into the page using an HTML link. This type of integration ensures that when you access a page of our website that contains such buttons, no connection is established with the servers of Instagram. If you click on the button, a new browser window opens and calls up the Instagram page, where you can interact with the plugins there (possibly after entering your login data).
Instagram LLC., based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the level of data protection applicable in the EU.

For the purpose and scope of data collection and the further processing and use of data by Instagram, as well as your rights and settings options for protecting your privacy, please refer to Instagram's privacy policy: https://help.instagram.com/155833707900388/

ONLINE MARKETING
10.1 DoubleClick by Google
This website utilizes the online marketing tool DoubleClick by Google, operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").

DoubleClick uses cookies to display relevant ads to users, improve campaign performance reports, or prevent a user from seeing the same ads multiple times. Through a cookie ID, Google records which ads are displayed in which browser and can prevent them from being shown repeatedly. The processing is based on our legitimate interest in the optimal marketing of our website according to Art. 6 para. 1 lit. f GDPR.

Additionally, DoubleClick can capture conversions using cookie IDs, which are related to ad requests. This occurs, for example, when a user sees a DoubleClick ad and later, using the same browser, visits the advertiser's website and makes a purchase. According to Google, DoubleClick cookies do not contain personally identifiable information.

Due to the marketing tools used, your browser automatically establishes a direct connection to Google's server. We have no influence on the extent and further use of the data collected by Google through the use of this tool and therefore inform you to the best of our knowledge: By integrating DoubleClick, Google receives information that you have accessed the corresponding part of our website or clicked on an ad from us. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or have not logged in, it is possible for the provider to obtain and store your IP address.

If you wish to opt-out of this tracking procedure, you can disable cookies for conversion tracking by adjusting your browser settings to block cookies from the domain www.googleadservices.com, https://www.google.de/settings/ads, although this setting will be deleted when you delete your cookies. Alternatively, you can learn about setting cookies and make adjustments through the Digital Advertising Alliance at www.aboutads.info. Finally, you can configure your browser to notify you about setting cookies and decide individually on their acceptance or reject cookies for specific cases or in general. If cookies are not accepted, the functionality of our website may be limited.

Google LLC, based in the USA, is certified under the EU-US Privacy Shield agreement, which ensures compliance with the level of data protection applicable in the EU.

For further information about the privacy policies of DoubleClick by Google, please visit the following internet address: https://www.google.de/policies/privacy/

10.2 Use of Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and, within Google AdWords, the conversion tracking of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use Google AdWords to draw attention to our attractive offers on external websites through advertising materials (so-called Google AdWords). We can determine how successful individual advertising measures are in relation to the data of the advertising campaigns. We pursue the interest of displaying advertisements that are of interest to you, making our website more interesting for you, and achieving a fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on an AdWords ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and do not serve for personal identification. If the user visits certain pages of this website and the cookie has not expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Therefore, cookies cannot be tracked through the websites of AdWords customers. The information obtained through the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in tracking, you can block this usage by disabling the Google conversion tracking cookie in your internet browser settings. You will then not be included in the conversion tracking statistics. We use Google AdWords based on our legitimate interest in targeted advertising pursuant to Art. 6 para. 1 lit. f GDPR.

Google LLC, based in the USA, is certified under the EU-US Privacy Shield agreement, which ensures compliance with the level of data protection applicable in the EU.

For further information about the privacy policies of Google, please visit the following internet address: https://www.google.de/policies/privacy/

You can permanently disable cookies for ad preferences by preventing them through appropriate settings in your browser software or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de

Please note that certain functions of this website may not be available or only to a limited extent if you have disabled the use of cookies.

WEB ANALYSIS SERVICES
Google (Universal) Analytics
Google Universal Analytics
This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies", which are text files placed on your computer, to help analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address truncated by the last octet prior to its storage using the "_anonymizeIp()" method) will be transmitted to and stored by Google on servers in the United States. This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymization of the IP address by truncation and excludes direct personal reference. By means of this extension, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area before being transmitted to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in statistical analysis of user behavior for optimization and marketing purposes.

On our behalf, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly; however, please note that if you do this, you may not be able to use all the features of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de Alternatively to the browser plugin or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data within this website in the future (this opt-out cookie only works in this browser and only for this domain, if you delete your cookies in this browser, you will have to click this link again): Disable Google Analytics

Google LLC, based in the USA, is certified under the EU-US Privacy Shield agreement, which ensures compliance with the level of data protection applicable in the EU.

This website also uses Google Analytics for cross-device analysis of visitor flows, which is carried out via a user ID. When you first visit a page, you are assigned a unique, permanent, and anonymized ID that is set across devices. This allows interaction data from various devices and different sessions to be assigned to a single user. The user ID does not contain any personally identifiable information and does not transmit such information to Google.

The collection and storage of data via the user ID can be objected to at any time with effect for the future. To do this, you must disable Google Analytics on all systems you use, such as in another browser or on your mobile device.

You can deactivate Google Analytics using a browser plug-in from Google (https://tools.google.com/dlpage/gaoptout?hl=de). Alternatively to the browser plugin or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data within this website in the future (this opt-out cookie only works in this browser and only for this domain, if you delete your cookies in this browser, you will have to click this link again): Disable Google Analytics

For more information on Universal Analytics, please visit: https://support.google.com/analytics/answer/2838718?hl=en&ref_topic=6010376

13.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA BASED ON OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE RELEVANT DATA. HOWEVER, FURTHER PROCESSING MAY BE RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSES OF SUCH ADVERTISING AT ANY TIME. YOU CAN EXERCISE THIS OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE RELEVANT DATA FOR DIRECT MARKETING PURPOSES.

14. DURATION OF STORAGE OF PERSONAL DATA
The duration of the storage of personal data is determined by the respective legal retention period (e.g., commercial and tax retention periods). After the expiry of the period, the corresponding data is routinely deleted, provided that it is no longer necessary for the fulfillment of the contract or the initiation of a contract and/or if there is no longer a legitimate interest in continuing the storage on our part.










 

Who are we?

Welcome to Vendesia,

I am proud to introduce myself as the founder of Vendesia, a fashion boutique that was born 10 years ago out of my passion for fashion and my love for our beautiful Australia heritage.

My beginnings


Ten years ago, I was a 25-year-old woman from a small Australia village with a dream. That dream was to create a place where Australia style would flourish, where quality and elegance would go hand in hand, and where people would feel inspired by the simple beauty of our country.


Our growth

What started as a modest beginning has grown into something big and inspiring. Together with a dedicated team, we have developed Vendesia into Australia's largest fashion store. Our collections are a celebration of the Scandinavian aesthetic, inspired by the natural beauty of our country.


Our mission

At Vendesia, it's about more than just fashion. We want to be a source of inspiration, a place where people can express themselves through style. Our mission is to personify Australia's timeless elegance and innovative spirit.

Together with you


Our customers are the core of our existence. We are grateful for the support we have received over the years and look forward to the future, where we can share our passion for Australia style with you.

Thank you for being part of our journey.

With gratitude and style,

Lara. Founder, Vendesia.